This Service is provided by at no cost and is intended for use as is.
This page is designed to inform visitors about the collection, usage, and disclosure of Personal Information.

If you choose to use our Service, you agree with collection and usage of data in the way declared under this policy. Your Personal Information won't be shared with anyone, except for cases described in this Privacy Policy.

Information Collection and Use

When you need to contact support within the application, the service will collect your E-mail to respond to your request.
For a better experience, while using our Service, it will collect your Google Advertiser ID & Appsflyer Device ID & Appsflyer Device ID for evaluating the effectiveness of advertising and sending personalized push notifications via OneSignal, which Privacy Policy link provided below.

Privacy Policy links of third-party service providers used by the Service are listed below:

Except for that, Service doesn't collect any personally identifiable information that can be used to contact or identify You.

Log Data

We have to inform you that whenever an error occurs while using our Service – we collect data and information (through Firebase Crashalytics) from your phone, which is called Log Data. Log Data includes device Internet Protocol (IP) address, device name, operating system version, an error stack trace (detailed information about what exactly went wrong), and the time when the problem has occurred.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

Service utilizes “cookies“ when the user is redirected to a support web page to retain the session.

Links to Other Sites

Service doesn't use any external or internal web pages except for the support page.

Children’s Privacy

Service support does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. If we discover that a child under 13 has provided us with personal information via e-mail or support, we will immediately remove it. If you are a parent or guardian and you have found that your child has provided us with personal information – contact us, and our team will perform the necessary actions.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, updating its effectiveness date, and declaring what exactly has changed in the additional section at the bottom of the page.

Contact Us

If you have any questions, complains or suggestions, please contact us by writing an e-mail to contact@sulzermedica.com

This policy is effective as of 2023